Every abaya requires 5–7 days for manufacturing and processing, as each piece is handmade and custom-cut to ensure a flawless fit.

Shipping after production takes 1 to 5 business days, depending on your location.

• UAE & GCC — 1 to 2 business days
• UK, USA, Canada, Europe — 3 to 5 business days
• Nigeria & West Africa — 3 to 5 business days
• Rest of world — 3 to 7 business days

At Maison AshShifa, each abaya is handmade to order. Once your order is placed, the fabric is cut specifically for your piece — ensuring a perfect fit and one-of-a-kind craftsmanship.

For this reason, we do not accept refunds or exchanges.

However, we stand fully behind the quality of our work. If there is any sewing or workmanship issue with your piece, we will gladly amend it to ensure your abaya meets our luxury standards.

Thank you for understanding and supporting slow, sustainable, and custom-made fashion.

Please refer to our size guide for detailed measurements.

You can also send us your full measurements directly and we will advise the best size for you. The most important measurements are:

• Height (in cm or feet/inches)
• Bust / chest measurement
• Hip measurement
• Shoulder width (if available)

Yes — we ship worldwide with free shipping on all orders, no matter where you are located.

• UAE, UK, USA, Canada, Nigeria, Europe and beyond
• Free international shipping on every order
• Tracked and insured delivery

Yes — we offer wholesale packages for boutiques, resellers and bulk buyers across all our ranges.

• All abaya styles — open, closed, bridal, lace and beaded
• Mukhawar (undergarments) in all colours and sizes
• Kids abayas — ages 2 to 16
• Exclusive custom designs made specifically for your brand
• Private label options available on request

Absolutely. Custom orders are one of our specialties. Whether you want a specific colour, fabric, embellishment or a completely unique design, we can bring your vision to life.

• Custom colour in any of our available fabrics
• Bespoke embellishments — crystals, beads, lace, embroidery
• Bridal & occasion custom commissions
• Exclusive designs created from scratch for you

Yes — every single piece in our store is a 100% original Maison AshShifa design. Our designs are conceived, sketched and produced entirely in-house.

• Never copied from other brands
• Each piece is named and part of an exclusive collection
• New designs released every season
• Handcrafted by skilled artisans — no mass production